You as employees have an opportunity to make a great impression on your bosses and your customer.
The most important part of your job is to enhance your customer’s service.
As a novice server, you may ask why it’s necessary to enhance the dining experience for your guest. Answer is “That is how you increase your tips.”
Teamwork between everyone means you think how you can enhance the service by going the extra step with a co-worker..
Respect your co-workers. If they need it, help somebody out. A customer can observe this. They respect teamwork. Remember that it’s the thoughtful things that make the customer feel great.
So what people think about your restaurant will make you feel better too.
Even the “behind-the-scene” folks say if customers like the place that also makes them feel good . However, The busboy can truthfully say he likes it because he gets more money out of it.
Your work seems easier if you can talk pleasantly with everyone so treat everyone like they are eventually affecting your customer.
Even cooks like to keep the servers happy staying on top of things as the server is their actual customer. They feel that “I serve the people that serve the customers so they are really my customers.”
Opportunity is always there to turn a group of customers into happy high tippers. The busboys can help make the serving experience better and that means bigger tips for you. (more…)